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FAQs

Is Cash on Delivery (COD) available?+

Yes. For DropRizz Objects you can choose Cash on Delivery at checkout, or pay online securely via Razorpay (UPI, cards, netbanking, wallets).

How long does shipping take?+

Objects typically ship within 2–4 business days and arrive in about 4–8 days depending on your location in India. Made-to-order cases and custom builds take longer — we confirm the timeline with you directly.

Do you ship across India / worldwide?+

We ship across India. Worldwide shipping is coming soon — reach out on WhatsApp if you're outside India and we'll see what we can arrange.

Can I return it?+

Non-custom Objects can be returned within 7 days of delivery if unused and in original condition. Custom and personalised builds can't be returned once production has begun. Manufacturing defects are repaired or replaced under warranty.

Is there a warranty?+

Yes — DropRizz Objects come with a 6-month warranty against manufacturing defects.

Is it compatible with my gear?+

Cases are built to fit specific consoles, guitars and keyboards — check the compatibility on each product page, or message us your exact model on WhatsApp and we'll confirm. Monitor XO-001 fits standard studio monitors (KRK, ADAM, HS) in 5"/7"/8".

Can I order a custom version?+

Absolutely — that's the Custom Lab. Send your Full Name, Number, Gear Name and notes and it opens a WhatsApp chat with our team to design your bespoke piece.

Are payments secure?+

Yes. Online payments are processed by Razorpay with bank-grade security — we never see or store your card details.

Still have a question? Chat with us on WhatsApp.