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FAQs
Is Cash on Delivery (COD) available?+
Yes. For DropRizz Objects you can choose Cash on Delivery at checkout, or pay online securely via Razorpay (UPI, cards, netbanking, wallets).
How long does shipping take?+
Objects typically ship within 2–4 business days and arrive in about 4–8 days depending on your location in India. Made-to-order cases and custom builds take longer — we confirm the timeline with you directly.
Do you ship across India / worldwide?+
We ship across India. Worldwide shipping is coming soon — reach out on WhatsApp if you're outside India and we'll see what we can arrange.
Can I return it?+
Non-custom Objects can be returned within 7 days of delivery if unused and in original condition. Custom and personalised builds can't be returned once production has begun. Manufacturing defects are repaired or replaced under warranty.
Is there a warranty?+
Yes — DropRizz Objects come with a 6-month warranty against manufacturing defects.
Is it compatible with my gear?+
Cases are built to fit specific consoles, guitars and keyboards — check the compatibility on each product page, or message us your exact model on WhatsApp and we'll confirm. Monitor XO-001 fits standard studio monitors (KRK, ADAM, HS) in 5"/7"/8".
Can I order a custom version?+
Absolutely — that's the Custom Lab. Send your Full Name, Number, Gear Name and notes and it opens a WhatsApp chat with our team to design your bespoke piece.
Are payments secure?+
Yes. Online payments are processed by Razorpay with bank-grade security — we never see or store your card details.
Still have a question? Chat with us on WhatsApp.